J. Patrick Cua is the Managing Director for Philippines, Vietnam and Myanmar of NIQ, the world’s leading consumer intelligence company for retailers and consumer goods manufacturers. With operations in over 100 countries, NIQ provides its clients with information and insights on consumer buying behavior. In this interview, he shares their research about marketing during high inflation times. Q1: What impact does […]
Search Results for: Inflation
The inflation rate in the Philippines has been rising month after month since February 2022. It was 6.9% in September 2022, and is expected to rise further in the fourth quarter of 2022, possibly back to the same level in October 2018. Marketing research firm Ipsos’ senior director and client officer Anna Amador shares insights on how to survive and […]
Most corporate growth strategies are built on a dangerous, unexamined assumption. Executives design ten-year expansion plans, real estate developments, and product pipelines under the premise that the traditional Filipino family structure is permanent. But strategy can break because of an obsolete demographic map. A structural revolution is quietly rewriting consumer behavior across the Philippines. The traditional expectation of marriage and […]
Most marketing plans look impressive on paper. They contain polished slide decks, ambitious revenue projections, detailed media strategies, and highly creative campaign concepts. Yet in a volatile marketplace, plans often because leadership overlooked a hidden strategic fault line. When an organization experiences declining revenue, weakening customer loyalty, inefficient sales operations, or erosion of brand trust, the visible problem is often […]
Thirty years ago, I had the rare opportunity to share my start-up experience and teach a full-semester, 3-unit course on network marketing, also known as multilevel marketing (MLM), at the Ateneo de Manila University. At the time, this subject had never been formally taught at the university level. I remain grateful to Rudy Ang, then chair of the management department, […]
In an era of peak consumer skepticism, the gap between a brand’s public image and its internal reality has never been more scrutinized. For a household giant like NutriAsia, maintaining leadership with icons like Silver Swan, Datu Puti, and UFC requires more than market share—it requires a self-sustaining Trust Flywheel: Humility, Cultural Literacy, Empathy, Transparency, Authenticity, Consistency, and Accountability. While […]
In business strategy, we often obsess over price elasticity—the mathematical relationship between cost and demand. But as we navigate the complexities of 2026, the marketplace is being reshaped by a far more volatile force: The Psychology of Uncertainty. Uncertainty is often more damaging than an actual price increase. While a price hike is a known variable one can budget for, […]
In strategy, what you don’t know can hurt you. But what you “know” for sure, that just isn’t so, will kill you. When we apply the PILA (Problem, Insight, Logic, Assumptions) reasoning stack, we see that the foundation of many global FMCG strategies is where the rot begins. Organizations have replaced “examine and reflect” with a “present and assume” culture, […]
Influence mirrors society. It reflects who we admire, what we value, and—ultimately—who we decide to believe. But the mirror has cracked. Follower counts no longer equal persuasion, and visibility no longer ensures trust. In the Philippines, where pakikisama (social harmony) and hiya (moral restraint) quietly govern social behavior, influence is shifting away from performance and toward participation, from selling to shared meaning. This moment […]
Kristine Tang Chan is vice president of marketing and the commercial leader for fabric & home care at Procter and Gamble Philippines. She was awarded the Mansmith Young Market Masters Awards (YMMA) in 2012. In this interview, she shares her thoughts about insighting and converting them to big ideas. Q1: What are the typical challenges related to gathering consumer insights? […]
