Rizal Commercial Banking Corporation (RCBC) was in the news in 2016 because of the Bangladesh heist, negatively affecting its reputation amidst innovative and differentiated banking services that have won them numerous awards. Its stock prices have since went up by over 50% (as of end July 2017) versus year ago. In an exclusive interview, RCBC chairperson Helen Yuchengco-Dee shares about […]
differentiation
Samie Lim has a unique gift of visualizing the future economic development of our country, and the talent for harnessing the bayanihan spirit of business leaders by making things happen. He focuses on building unorganized business segments into strong industrial sectors with his mission ‘to serve the greatest numbers of people.’ He has spearheaded the movement to modernize our retail […]
Q1: Unlike your competitors, Serenitea brews freshly brewed tea using an Espresso machine. What was the insight for this move? A: We did this to ensure the quality of our product so as to deliver freshness in every cup. It also helps our business minimize spoilage. It’s a win-win move for both customers and the company. It also happened that […]
Q1: Your notebooks are doing well despite being priced premium. What made you decide to focus on the upscale market with various brands? A: Consumers today are more mature and buy intelligently. They do not just buy a product due to being the lowest price. They look for value and differentiation. Each Sterling notebook is value for money due to […]
There is a saying that “If you give a man a hammer, he will see everything as nails.” Similarly, when a person learns about the marketing mix (product, price, place and promotions) as a way to attain marketplace advantage, he may apply it without questioning the bigger picture for validity. Below are two truths espoused by over 99 percent of […]