Unexpected disruptions can transform an anticipated trip into a logistical challenge. My recent experience with Philippine Airlines (PAL) and Morerooms highlighted several lessons in service marketing that I believe are worth sharing. My wife and I had a few days free in March 2024, so we decided to embark on a bonding trip from Manila to nearby Hong Kong and […]
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In an exciting development for the sales community, Mansmith and Fielders proudly present the first set of winners of the Mansmith Sales Masters Awards. This highly anticipated recognition aims to celebrate excellence among sales professionals, marking an unprecedented milestone in the industry. The carefully selected honorees represent a diverse range of industries and have demonstrated outstanding performance in various aspects […]
Bea Ballesca-Martinez is the marketing manager of Century Tuna, the dominant tuna brand in the Philippines. She received the Mansmith Young Market Masters Awards in 2023. In this interview, she discusses the importance of brand messaging and communicating what the brand represents to its target audience. Q1. What do you want consumers to think and feel about your brand when […]
Paolo Borromeo is the President and CEO of AC Health, the Ayala-owned group that launched Healthway Cancer Care Hospital, the first dedicated cancer hospital in the Philippines. He shares about the hospital’s business model. Q1. Could you elaborate on the vision behind establishing the first cancer hospital in the Philippines with an end-to-end approach at affordable rates? What inspired this initiative? […]
As I commemorate the 10th anniversary of my blog on May 9, 2024, I’m reminded of the journey that has taken me from digital reflections to tangible contributions in the form of books and frameworks. What began as a simple platform for sharing thoughts and experiences has evolved into a comprehensive repository of knowledge, culminating in the creation of the […]
Fredy Ong, the current Chairman and CEO at Unilever Philippines, has held key positions such as Vice President of Customer Development in the Philippines and Country Head of Unilever in Cambodia and Laos. In this interview, he shares insights into his diverse career journey, skills, and strategies in leadership and customer development within the context of Unilever. Q1: Transitioning from […]
I am extremely proud to share the 15th Mansmith Market Masters Conference — featuring a dream team of 15 high-powered CEOs in 5 high-impact topics. It is definitely THE Marketing Conference to attend in 2024. Consider the following: 1 day of Intellectual Stimulation before your Mid Year Planning 5 Skills needed by Master Strategists (a rare topic) 5 in-depth panel discussions 15 CEO Thought Leaders […]
Merlee Jayme serves as the Chairmom of The Misfits Camp, a post-school initiative connecting creatives with disabilities to diverse career opportunities. She has earned accolades such as the Hall of Fame Award from the 4As Creative Guild, The New York Festivals Creative Achievement Award, and CEO of the Year by the International Association of Business Communicators. Recognized as the SEA […]
What is Sensemaking? Sensemaking, a concept popularized by organizational theorist Karl Weick, entails making sense of the world around us. My interest in this concept grew significantly after engaging with various individuals, including CEOs, and noting the clarity and thoughtfulness evident in their responses. It wasn’t just about having the right answers; they also knew how to use the information […]
Thank you for the comments and messages from readers regarding my article “Decoding Taylor Swift Concert Economics (see Josiah Go’s blog https://josiahgo.com/decoding-taylor-swift-concert-economics/).” I have received more questions to answer and additional information to share. Let me share some data from the perspective of Singapore. If we analyze Singapore as an institution, its tourism market share versus competitors has been declining, […]