P&G pioneered advertising their cleaning products on TV (hence they are called ‘soap operas’). For many decades, this form of advertising had been the most reliable and bankable way to engage consumers. After all, this golden window when the family congregates in the sala is when consumers are glued in and receptive. Today, the way people consume media has changed […]
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Q1: In your marketing career, what are some of the most memorable marketing campaigns that you initiated? Can you elaborate? A: The Hate Late Campaign of Pizza Hut Delivery is for me the most memorable because we started using social media and the internet to communicate that Pizza Hut Delivery will be delivered to you in 30 minutes or your […]
Q1: You were in consumer advertising before marketing political campaigns. How similar or different are the frameworks you use with marketing products or services to influence voters? A: The framework is essentially the same. The candidate is like a “product” that must be sold on the basis of the benefits it claims and overall reputation that it owns. The other […]
Q1: Before your retirement, you were associated with having mastery of the ‘masa’ market with strong gut feel but based on consumer pulse. Jollibee, Lucky Me! are just some local brands you handled that grew so big. What traits do you think you have that made you a specialist for the ‘masa’? I am masa. I lived masa. It’s my […]
Most corporate growth strategies are built on a dangerous, unexamined assumption. Executives design ten-year expansion plans, real estate developments, and product pipelines under the premise that the traditional Filipino family structure is permanent. But strategy can break because of an obsolete demographic map. A structural revolution is quietly rewriting consumer behavior across the Philippines. The traditional expectation of marriage and […]
Most marketing plans look impressive on paper. They contain polished slide decks, ambitious revenue projections, detailed media strategies, and highly creative campaign concepts. Yet in a volatile marketplace, plans often because leadership overlooked a hidden strategic fault line. When an organization experiences declining revenue, weakening customer loyalty, inefficient sales operations, or erosion of brand trust, the visible problem is often […]
This is my 12th year blogging. One thing I enjoy most is having conversations with people from all walks of life. Some of the best business insights come not from CEOs, but from ordinary people doing ordinary jobs. Recently, I spoke with a supermarket bagger about his job. I asked four simple questions. Here are his answers, exactly as he […]
Every year, I meet business owners who ask essentially the same question. “Our products are good. Our people work hard. So why aren’t we growing?” It is a fair question. What’s interesting is that another company, in the same industry, serving the same customers, often grows much faster. Same economy. Same regulations. Sometimes even the same suppliers. Yet the results […]
Strategy does not fail in execution first. It fails in logic. What usually happens is this: teams build something that looks coherent on paper, defensible in meetings, and impressive in presentations, only to discover later that coherence is not the same as structural validity. At that point, execution is no longer strategy. It is recovery. And recovery is always more […]
For decades, Tang has dominated the powdered beverage category in the Philippines. Leadership, however, does not guarantee immunity from change. Markets evolve. Consumers evolve. Categories fragment. I sat down with Mondelēz International in the Philippines’ Managing Director Aleli Arcilla, recently conferred an honorary Mansmith Sales Masters Award, to discuss Tang’s strategic reset for 2026. Q1: Let me begin with an […]