Dr. Dory Poa is the President of Chiang Kai Shek College, the largest Chinese Filipino school in the Philippines, with successful alumni like SM’s Henry Sy, PNB’s Lucio Tan, Jollibee’s Tony Tan Caktiong, among others. A language expert, Dr. Poa obtained her doctoral degree at Stanford University and taught in the Philippines, the USA, Taiwan, Hong Kong, and Australia prior […]
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Bizu Patisserie is a chain of French and International culinary restaurants with a fine selection of retail products in the Philippines. Bizu Catering Studio brings the Bizu experience to special events of consumers and corporate clients. It’s managing director, Audrey Tanco-Uy, a Mansmith Young Market Masters Award (YMMA) winner of 2017, shares how the Bizu brand influences their customer engagement. […]
I used to drink shark fin soup. But my wife and I stopped going to shark fin restaurants or consuming shark fin soup after we learned what sharks had to go through before a bowl of shark fin soup is served to humans. 8 Reasons Why We Should Say No to Shark Fin Soup: First, shark fins have low nutritional […]
Santiago was supposed to visit Mrs. Cindy, a nice businesswoman nearing 60 years old, in her office in Quezon City at 2pm. Mrs. Cindy cut short her birthday blow out with her high school friends in order to be present in her office by 2pm. Without any prior warning, Santiago was late for 20 minutes and gave no apology. Sweating […]
Profiting from customer dissatisfaction is one of the worst ways to create profit for a business. It goes against the concept of a compelling value proposition where pain points of target customers are identified and addressed. Satisfaction of needs and wants should be prioritized to continue to be relevant as a brand. The emotional connection is often lost when buyers […]
Joy Santos is currently the Head of Strategy for Leo Burnett Manila. She joined the agency in 2005 and transformed the Planning department into a key revenue stream by leading brand and communication initiatives for clients like McDonald’s and The Coca-Cola Company. Her strong strategic leadership propelled the agency to win major pieces of new business – Cebu Pacific, Fortune […]
Sherill Quintana is the founder and president of Oryspa Spa Solutions, Inc., the leading maker of 100% natural rice bran based health and beauty products in the Philippines. It won the “Most Promising Franchise” at the 2015 Franchise Excellence Awards and the “ASEAN Business Awards for Excellence in Healthcare” at the ASEAN Business Summit at Vientiane, Laos last September 5, […]
Since June 30, 2016, General Ronald “Bato” Dela Rosa has been spearheading what President Duterte called a war against illegal drugs. Then, he was unexpectedly seen in Las Vegas watching Pacquiao – Vargas fight on November 6, 2016. Not that he got a free travel gift from Senator Manny Pacquiao to fly and watch the fight for free, which many […]
Not long ago, I asked my businessmen-friends why they think companies like Philippine Air Lines (PAL) did not create their own low cost carrier (LCC) before the entry of Cebu Pacific Air. Or even Mercury Drug before the entry of The Generics Pharmacy (now TGP). Or banks before the entry of Bayad Center catering initially to the unbanked customers. Was […]
Nic Lim is a seasoned People Manager. He was formerly VP of San Miguel Corporation and Director for HR of Kraft before joining URC and becoming SVP for Corporate Resources of its holding group, JG Summit. Nic was People Manager of the Year in 2007 given by the People Management Association of the Philippines. He shares his insight about how […]