CIS Bayad Center, Inc. is one of the most prominent and extensive omnichannel payment platform in the Philippines. It is the pioneer and market leader in the outsourced bills payment collection industry, with the largest biller network. They are more popularly known as Bayad, a subsidiary of the Manila Electric Company (MERALCO) and a member of the MVP Group of […]
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The Mansmith Innovation Awards, organized by Mansmith and Fielders Inc., recognize exceptional Filipino innovators who significantly impact their respective industries. These awards highlight breakthroughs in areas such as digital transformation, business model innovation, and market-driving strategies. The Mansmith Innovation Awards feature two distinct categories: Master Innovator and Enterprise Innovator. Master Innovators are innovators that have attained profitable scale, category leadership […]
Cheri Moran serves as the Vice President of Sales at Universal Robina Corporation (URC), making her the first female to hold this position. Previously, she made history as the first female Sales Director at Coca-Cola Philippines, breaking barriers in a male-dominated industry. Moran has been honored as part of the inaugural batch of winners of the Mansmith Sales Masters Awards, […]
IBS Electronics Group is a global distributor founded in 1980 in Southern California, USA. They support the electronics manufacturing and industrial industries by providing a wide range of services, including inventory management, vendor consolidation, engineering services, prototyping, and custom design support integrated into the cost of the distributed components and products globally. Beth Dureza spearheaded the establishment of IBS Electronics’ […]
Albert Cuadrante is the SVP and Chief Marketing Officer of Union Bank of the Philippines. He is also the current Chairman of Acumen Strategy Consultants, a full-service Management Consulting firm that provides consultancy services to clients belonging to the Philippines’ Top 500 companies. Albert is a Member of the Board of Trustees of the Digital Marketing Association of the Philippines (DMAP) and […]
Subtraction Effect The subtraction effect is a phenomenon where people perceive the removal of a feature or option as having a more significant impact than its addition. For example, consider fast food chains that used to provide sauce for their chicken but saw a drop in customer satisfaction ratings when they started charging for extra sauce. As a result, they […]
Unexpected disruptions can transform an anticipated trip into a logistical challenge. My recent experience with Philippine Airlines (PAL) and Morerooms highlighted several lessons in service marketing that I believe are worth sharing. My wife and I had a few days free in March 2024, so we decided to embark on a bonding trip from Manila to nearby Hong Kong and […]
Fredy Ong, the current Chairman and CEO at Unilever Philippines, has held key positions such as Vice President of Customer Development in the Philippines and Country Head of Unilever in Cambodia and Laos. In this interview, he shares insights into his diverse career journey, skills, and strategies in leadership and customer development within the context of Unilever. Q1: Transitioning from […]
Bacolod-based social entrepreneur and marine engineer, Auke Idzenga, has been residing in the Philippines since 1985. His remarkable work in providing clean water to 600 remote villages, previously devoid of easy and convenient access, is truly inspiring. On behalf of his organization, the Alternative Indigenous Development Foundation, Inc (AIDFI), Auke received the Ramon Magsaysay Award in 2011 and has recently […]
Dr. Aris Alip is the visionary behind CARD Mutually Reinforcing Institutions (CARD MRI), the largest micro lender to the underprivileged in the Philippines. It boasts of a customer base exceeding 9 million and an impressive collection rate of 99.17%. CARD MRI’s low-interest loans, predominantly aimed at women, play a pivotal role in poverty alleviation and the empowerment of women. Dr. Aris […]